Ultimate Holder Genuine Leather Back Cover for iPhone X Series
Tax included.
If the cart amount is $35 or more, shipping is free.
Right of return within 30 days.
Description
Brand : Bouletta LTD
Product Type: Phone Case
Material : Leather
Model: Ultimate Holder - UMHO
Compatible Device : Apple iPhone X, Apple iPhone XS, Apple iPhone XR and Apple iPhone XS Max
Personalization: Laser and Embossed ( Silver | Gold | Transparent | Black | Red )
Handmade : Yes
Product Highlights
- Back cover
- Handmade
- Genuine leather
- Resealable card holder (with snap fastener)
- In the inner compartment of the card holder; 2 credit card slots ( Right Compartment )
- In the inner compartment of the card holder; 1 ID card slot with window ( Left Compartment )
- Suede inside cover
- Stitched design
- Fully compatible with keypad, speaker, camera and charging ports
Shipping & Delivery
Shipping Destinations
We are pleased to offer shipping both domestically (within the United States) and internationally.
Processing Time
Orders are processed within 1-2 business days. You will receive an email confirmation once your order has been shipped.
Shipping Methods and Costs
Standard Shipping (USPS Ground): We offer free shipping on all domestic orders over $30. For orders under $30, standard shipping charges will apply, calculated at checkout.
Expedited Shipping: If you need your items faster, expedited shipping options are available at an additional cost. Please select this option during checkout.
Estimated Delivery Times
Domestic Shipping (USPS Ground):
3-5 business days.
International Shipping: Delivery times may vary depending on the testination country. Additional customs or import duties may apply, and delays can occur due to customs processing.
Tracking
We provide tracking information for all orders. You will receive a tracking number via email once your order has shipped, allowing you to monitor the status of your delivery.
Lost or Damaged Shipments
We cover any lost or damaged shipments. If
your order has not arrived within the estimated time frame or if the items are
damaged upon receipt, please contact us immediately at support@boulettausa.com for assistance.
Returns and Exchanges
We accept returns within 30 days of
purchase. To qualify for a full refund, the item must be unused, in its
original packaging, and returned with all tags and labels intact. If the item
is not returned in its original condition, a 30% restocking fee may apply.
Return Conditions: Items must be returned in their original, unused condition and in the original packaging. If these conditions are met, a full refund will be issued.
Restocking Fee: If the item shows signs of use or is not returned in its original condition, a 30% restocking fee will be applied.
If you have any questions regarding your shipment or return, please contact us at support@boulettausa.com
Warranty
At Bouletta Case, we stand behind the quality of our products and offer a 6-month warranty from the date of purchase.
This warranty is valid for the original purchaser and applies to the items
listed below.
What the Warranty Covers
Our warranty covers manufacturing defects,
including but not limited to:
- Stitches
- Glues
- Magnets
- Buckles
- Adaptors
Warranty Exclusions
Due to the natural characteristics of leather, certain changes and wear are considered normal and are not covered under this warranty. This includes:
- Fading or color changes over time.
- Structural changes due to heavy exposure to water.
- Damage or wear to glued leather components such as watch bands, bags, wallets, and other glued leather items. These are not covered if the leather has been affected by external factors, and warranty will be void in such cases.
Repair, Replacement, or Exchange
If your product falls under the warranty, we will assess it and, if possible, offer repairs, part replacements, or exchanges. If your item is no longer under warranty or is damaged by factors not covered by the warranty, repairs or part replacements may still be possible for a fee.
Shipping Costs
Warranty Claims: Customers are responsible for the shipping costs when sending items for service or replacement, unless the item is deemed defective and under warranty. In the case of a valid warranty claim, we will cover the cost of returning the repaired or replaced item to you.
Returns: Customers are responsible for shipping costs when returning items for reasons other than defects.
How to Make a Warranty Claim
To submit a warranty claim, please contact us at support@boulettausa.com with a description of the issue, proof of purchase, and any relevant photos. Our customer service team will guide you through the next steps.
Return & Refund
At Bouletta Case, we want you to be completely satisfied with your purchase. If you are not, we offer a 30-day return period for most items, subject to the conditions outlined below.
Return Eligibility
To be eligible for a return, the item must meet the following conditions:
- Must be returned within 30 days of the purchase date.
- The item must be in its original condition, unused, and undamaged, with all original tags and packaging intact.
- Items that are not in their original condition or show signs of use may be subject to a 30% restocking fee.
Refund Process
Refunds will be issued to the original payment method once the returned item is received and inspected. Please allow
7-10 business days for the refund to process after we receive the return.
Non-returnable Items
Certain items are not eligible for return, including:
Items with fading or color changes due to normal leather aging.
Products with structural changes caused by heavy exposure to water.
Items with damage or wear to glued leather components such as watch bands, bags, wallets, and similar items due to external factors.
Final sale and clearance items are not returnable.
These exclusions apply as outlined in our warranty policy.
Return Shipping Costs
Customers are responsible for the shipping costs associated with returning an item, unless the product was damaged during shipping or the item is defective upon receipt. In such cases, please contact us at support@boulettausa.com for assistance.
Damaged or Defective Items
If you receive a damaged or defective item,
please contact us immediately at support@boulettausa.co with a description and photo of the issue, and we will arrange for a replacement or refund.